Frequently Asked Questions

What is TE-D?

TE-D is a 100% pure & natural energy!

We offer a unique and natural energy drink for those who follow a healthy and balanced lifestyle.

TE-D energy drink is intended for daily use and consists of 100% natural ingredients.

If you want to try TE-D and join our club, just order your first Starter pack

Why choose TE-D?

TE-D is created for active and healthy lifestyle enthusiasts who care about the environment, health, and value their time. The daily fast-paced lifestyle spares no one, which is why TE-D offers a way to find a moment of relaxation
and harmony even on the busiest days. Our products are healthy, sustainably
produced, eco-friendly, and have a rich bouquet of flavors.

TE-D energy
drink provides the body with natural and delicious energy at a friendly and affordable price!

With the convenient thermo-mug, you can take TE-D drinks with you wherever you go! Plus,
it can be refilled with drinking water anywhere.

Choose a natural energy drink and forget about
impulsive spending in your daily life!

What is included in the TE-D Starter Pack?

The TE-D Starter Pack includes:

• 1 double-walled borosilicate glass thermo-mug (420 ml) with a neoprene sleeve

• 3 types of special infusion tablets (Red Berry - 10 tablets, EverGreen* - 10 tablets,
and Violet Moon* - 10 tablets)

• 90 honey sticks (10g each - 1 stick for one drink serving).

All you need to make the drink is add water.

*Food supplement. Do not use food supplements as a substitute for a varied and balanced diet.

What is the TE-D Club?

The TE-D Club consists of all active subscribers to our energy drink kit. In other words, anyone who buys the TE-D Month or Month light pack subscription is a member of the club. You can join the TE-D Club by purchasing the Starter Pack
and setting up a subscription.

Currently, TE-D products are available in limited quantities because we carefully monitor product quality and select only
the premium raw materials. If you want to join the TE-D Club, don't hesitate! Currently, our limit for active subscribers is 500.

What are the types and flavors of TE-D energy drinks?

All available TE-D flavors are included in the Starter pack:

• Red Berry: Pu-erh tea and Goji berries.

• EverGreen*: Gunpowder green tea leaves, dried peony flowers, dried Chinese date
fruits, dried Clitoria flowers.

• Violet Moon*: Milk Oolong green tea leaves, dried Clitoria flowers, and dried lemons.

You can customize the contents of your next TE-D Month pack according to your preferences.

A detailed description and composition is also available on our website under the Tastes section

*Food supplement. Do not use food supplements as a substitute for a varied and balanced diet.

How can the use of an energy drink affect your health?

All of our drinks are made from 100% natural ingredients. They charge your body with special, gentle energies and vitality. By using TE-D energy drinks in the long term and eliminating harmful drinks from your diet, you will see positive changes in your body and a natural detoxification process will occur.


The TE-D team recommends consulting a doctor before using any new product, if you have previously experienced allergic reactions or have high blood pressure. Although TE-D drinks only contain natural ingredients, they still contain many substances that invigorate and tone the body, so energy drink consumption is not recommended for pregnant women, breastfeeding mothers, or children.

What are the TE-D energy drink infusion tablets made of?

Red Berry tablet: Pu-Erh tea and Goji berries.

EverGreen* tablet: Gunpowder green tea leaves, dried peony flowers, dried Chinese date fruits, dried clitoria flowers.

Violet Moon* tablet: Milk Oolong green tea leaves, dried clitoria flowers and dried lemons. 

Minerals: potassium, calcium, phosphorus, zinc, copper, iron. 

*Food supplement. Do not use food supplements as a substitute for a varied and balanced diet.

What are the beneficial properties of TE-D energy drink ingredients?

  • Pu-Erh tea (Camellia sinensis) has properties that increase oxygen levels. It improves blood circulation, supplies more oxygen to the brain, which in turn helps fight headaches and migraines, as well as reduces free radicals.
  • Goji berries (Lycium barbarum) provide a number of valuable benefits to our body. They reduce the risk of glaucoma and protect against eye diseases, support the immune system, protect against tumors, promote healthy skin, stabilize blood sugar levels, reduce depression, anxiety and improve sleep quality, as well as help prevent liver damage.
  • Gunpowder green tea (Camellia sinensis) improves digestive system function, helps fight chronic diseases, provides energy, helps with diabetes, improves heart health, strengthens the immune system, and can help regulate weight.
  • Peony flowers (Paeonia officinalis) is a herb. In the body, it helps block toxins, thin the blood, delay the growth of cancer cells, and acts as an antioxidant.
  • Chinese dates (Zízíphus jujúba) are rich in antioxidants. They contain flavonoids, polysaccharides, and triterpenic acids. They help improve sleep quality, as well as digestion and constipation.
  • Clitoria flowers (Clitoria ternatea) have a wide range of pharmacological properties, including antibacterial, anti-inflammatory, pain relieving, diuretic, anti-diabetic, insecticidal, and muscle relaxing properties.
  • Milk Oolong green tea (Camellia sinensis) improves cognitive function. Like other types of tea that contain the 'Camellia Sinensis' plant, Milk Oolong also contains caffeine, which can provide additional energy, and L-theanine, which has a calming, stress-reducing effect. The combination of caffeine and L-theanine can help improve brain function and concentration.
  • Lemons (Citrus limon) contain a large amount of vitamin C, fiber, and valuable plant compounds, which provide a number of health benefits. Lemons can help with weight loss and reduce the risk of heart disease, anemia, kidney stones, digestive problems, and cancer.

What is a food supplement?

Food supplements are food products that are intended to supplement daily nutrition with concentrated nutrients such as vitamins, minerals, or other substances that compensate for a specific nutrient deficiency that may arise, for example, due to increased stress on the body. It is important to consult with a doctor before using any dietary supplement if under medical supervision, pregnant, breastfeeding, or if allergic reactions to flowers and herbs are observed.

*Food supplements should not be used as a replacement for a balanced and complete diet.

How to apply for the TE-D energy drink?

The subscription for the energy drink can be applied on the TE-D website.

Order it in a few steps and, and we will send you a confirmation email. The TE-D energy drink will be delivered to the address you provided within a few days. If you have any questions or concerns, please contact us by writing a message on our website chat icon or sending an email to

Is it possible to combine the package's tablet composition according to your choice?

Yes, starting with the second order, you can choose your preferred flavor combination.

In the Starter pack, you will receive three unique flavors - Violet moon*, Red Berry, EverGreen*. Each package contains 10 tablets.

*Food supplement. Do not use food supplements as a substitute for a varied and balanced diet.

How to use the energy drink?

Rinse the thermo-mug before use - the glass part of the thermo-mug can be washed in a dishwasher, but the sieve and lid should be washed by hand.

• Unscrew the bottom lid of the cup

• Take out the infusion tablet from the foil package

• Place the infusion tablet in the sieve

• Screw on the sieve and bottom lid and place the bottle in a vertical position so that the sieve with the tablet is at the bottom

• Fill the cup with hot water. The recommended water temperature is indicated on the package. Always use hot water for the first time

• Screw on the top lid and wait for 10 minutes

• After 10 minutes, lightly shake the cup and your energy drink is ready

• Add the honey stick

• Drink until the "refill" mark on the cup, then refill the drink with hot or cold water - as desired. One tablet can be refilled 3+ times a day. To enjoy the rich taste of the drink, the infusion tablet must always be in water.


The recommended daily dose is 1 infusion tablet per day.

You can find a detailed video instruction here

Can TE-D thermo-mug be washed in a dishwasher?

The glass part of the thermo-mug can be washed in a dishwasher. We recommend avoiding abrasive dishwashing agents as they may cause wear on the cup. Also, to support the environment and sustainability, we recommend choosing eco-friendly and environmentally friendly cleaning agents. Let's save nature! The sieve and lid of the thermo-mug should be washed by hand.

What payment methods are available?

Payment can be made online using a credit card or PayPal. When making the first purchase, card details can be saved for subscription payments. You can select and manage your payment method in your customer profile.

What is the subscription fee?

When subscribing to the TE-D Month pack, a monthly subscription fee will be automatically charged at the beginning of each period. The price will depend on the contents of the selected package. The subscription is automatically renewed within 3 weeks after the previous pack is sent. You can unsubscribe at any time by accessing your customer profile. If you unsubscribe, your subscription to the TE-D club will be frozen.

Where can the order be delivered?

Currently, we are delivering our product to:

Baltic countries with free delivery to pack stations



We are constantly expanding our delivery areas and new countries can be added upon request.

What if my country is not on the list?

The geography of our delivery service is constantly expanding, and if your country is not yet on the list, please send a request to or in the chat window on the website.

What are the delivery costs?

To find out the delivery cost, you need to select the desired product and enter the prefered delivery address. On the next step, you will see the total amount and the delivery price.

How quickly will the goods be delivered after the order is paid?

After the order is paid, you will receive a confirmation email and an SMS with the shipping details. Delivery time for packages in Riga usually takes two working days, while in other regions of Latvia, delivery takes up to five working days.

Security and Privacy

Our terms and conditions are here, and privacy policy - here.

If you have any additional questions, please email us at

What should I do if the order is not delivered within the specified time?

If the order is not delivered within the specified time, please send an email request with the order number to or contact us on the website chat icon.

Is it possible to return the product?

Returning used goods is not possible due to hygiene reasons.

However, if the product did not meet your expectations for any reason and has not been used, and the original packaging is still unopened, please contact us at within 14 days, and we will issue a refund.

Is it possible to change the address and delivery time after the order has already been placed?

By logging into your personal account on our website, it is possible to change the delivery address until you receive confirmation of the order being sent.

What should I do if the delivered product is damaged?

If any of the components of the product are damaged during transportation, please contact us by sending images of the product to the email

What should I do if I am not satisfied with the purchase?

If the original packaging is not damaged, the appearance of the product has remained unchanged and it has not been used, it can be returned within 14 days of purchase. To learn more about the return procedure, please contact us on the website chat or send a request to

How can I change my personal information?

By logging into your personal account on our website, you can change your information and contacts, view your order history, and create your next month's set.

How can I reset my TE-D account access?

To reset access to your account, click the "Forgot Password" button in the authorization window and enter your email address. Then follow the instructions on the screen.

What should I do if there is no answer to my question in this section?

For any other questions, please contact us by writing a message to our website chat or email

Can I apply for a consultation?

If you want to receive more information, we will be happy to answer your questions in our website chat.